In this post I am going to present shortly my culinary experiences I have had during my holiday in Romania. I will be talking solely about the experiences I had while eating out, not about the ones eaten home at my family.
My holiday lasted about one and a half weeks, time when I was road-tripping Romania, crossing 14 counties, traveling from Dambovita up to Maramures, and then down again to Dambovita (my home county) from which I went one more time up the country, this time in the eastern part of Romania, in Bacau County.
I traveled all these areas because there were many points of interest (tourism wise) for me, points I have never traveled so far, eg. to the Merry Cemetery, Timisoara, Corvinilor Castle etc. However, apart for this points of interest, food was another goal of my trip. I use to travel for food, and I am very interested in tasting local foods, or just eating out and trying the talent of different chefs or the level of service different places have to offer.
I am quite used with the local food in Romania, but I am still excited about eating out -in Romania- as often as I can, looking for exciting experiences both through the places and service, but also through the dishes.
This time I was pretty disappointed with most of the experiences I have had in Romania; and here starts my story:
Me together with my companions first ate out in Baile Herculane, a touristic destination in the western part of Romania (very popular not long time ago). There we had dinner at a place named Restaurant Pizzerie Cristal; a random place we discovered in the middle of the town. From the street the place looked clean and appealing, with plenty of guests inside, and a menu of interest for me (with grilled trout and the traditional papanasi).
The disappointment started here from the very first moment, with waiters being inattentive at us, letting us stand in the middle of the restaurant without welcoming us or having any kind of interaction with us. After some moments when we waited for their attention, we decided to go to them and ask them. Just then we got a table. That was also the moment when we began to discover more about the places. There was water on the floor but nobody cleaned it, or place a sign of slippery floor. The waiters seemed to be all very uninterested in their guests. Moreover, some of them just used our chairs to support themselves while discussing about their guests or arguing that some guests left the place without paying. Then some of them began a fight with another guest who apparently didn’t received its order for a long time. At a moment I received the food I ordered; grilled trout with boiled potatoes. If the fish was good, the potatoes were cold and not very well boiled. The first positive aspect from waiters’ side came only when my wife received hers papanasi, and the waiter decided to give us two spoons instead of one, since there was only one person who ordered it. At the end of the dinner, on one side, we paid a cheap price for a dinner, but on the other side the food and the service matched the price we paid; both being very low.
The next time we ate out properly was in Timisoara. This time we chose the place that was recommended to us from our hotel’s receptionist. The restaurant is named Casa Bunicii. It is located in downtown Timisoara, and it has a very lovely garden; a perfect place for a dinner in a nice summer evening. Although there were many guests, we managed to get a table without having a reservation. The waiters seemed to be guests-orientated, apart from one of them who seemed very uninterested in working there, waiter from who we had never received back any answer to our requests, so we had always to ask one more time another waiter. Yet, the food was delicious and comes in the right portions.
In Cluj -the next major city we stopped in- we asked the receptionist of our hotel for some recommendations of good restaurants, but we were not able to receive any hint; we were sent however to the historic center of the city, being told that there are plenty of restaurants. It is truth that there are many restaurants and eateries, and after a long walk around them we decided to eat at Bistro Vienna, a bistro with terrace and a menu close to the Austrian menus. However, from the first interaction with one of the waiters we faced the same problems: poor service and extremely long waiting time. The waiter was quite irritated by our questions related to the menu or availability, closing the discussion with a invitation to stay only if we want to wait about 45 minutes until we receive the order. We stayed! We chose a table for ourselves, order and then wait. The drinks came first, and the food came after a long waiting time. I got a portion of Bistro ribs; the food looked ok, but it tasted not very good. The ribs were kind of plain; the cabbage was fade, while the boiled corn was almost sour. Then, the waiter forgot about the portion of papanasi my girlfriend asked for, so I had to go and order it again. When it finally came the waiter realized he had never cleaned our table after we finished the main dish. In the end we paid about 40 euro, and left the place disappointed, wondering whether we’ll find a decent place with a good service or all the places have the same issues in Romania.
Next stop was at Spanata, in Maramures, a place very popular for the Merry Cemetery. After we visited this tourist attraction we head for lunch at Complex Pastravul, a place recommended to us by a local. Complex Pastravul is a guest house somewhere close to the nature. It looks very clean and well maintained with a terrace behind the building and two deer in a small garden in front of it.
The menu is quite exciting with many dishes representing Maramures’s region. I decided to go for a goulash soup, a portion of warm polenta with sheep cheese and scarps, and a lemonade. The excitement was very high, but it was cut off be the news that the waiting time for the food was of about 45 minutes; and it proved to be no more and no less than 45 minutes. The waitresses were running all the directions, but they seemed not to be enough. I saw guests disappointed and leaving, but me, together with all I traveled with, decided…again…to stay. In the end it was all worth it, because the food tasted very good. However, the disappointment remains for the lack of attention businesses pay to services.
One of the best experiences I had, was the coming morning, when I had breakfast in the restaurant of Maestro Hotel in Vatra Dornei. There I had for breakfast food most of you’ll like to have for lunch or dinner: fried chicken livers, and fried cheese. Here the place was clean, the menu was rich, the prices not bigger than other places I was eating before, but the service was very good -at least in comparison with the other places: the waiter was welcoming, polite and customer-minded. The food came in good time, but I have to mention there were not many guests either. However, this was the first place I left tips at a restaurant in Romania, after driving about 1000km and eating in many different restaurants; the tips was worth it.
The last part of my holiday in Romania I spent it in Bacau, my wife’s city. There I use to ate at my wife’s mom -who cooks very well- but it happened to eat out three times. First time I ate at Restaurant Manhattan. There I had a portion of lasagna and the Romanian traditional dessert profiterol. Beside I had a glass of fresh orange juice. The atmosphere was very decent, and the service as well. There was a waitress who behaved nicely, and the food came in good time, especially if compared with the other experiences I had in Romania before. The food was good, though the orange fresh juice tasted a bit “not fresh” and the profiterol was a bit different than what I knew it should be like; moreover, it was very big, more than enough for a hungry man.
The second place I ate in Bacau was Pizzeria Luca. Luca restaurants have spread around Bacau and now they can be found all around the city offering different goods: from pretzels to sandwiches and pizza. I discovered this place by driving by it and it caught my attention with the crowds present on its terrace, and through its appearance: made of wood and clean. The first impression on spot was still not satisfying: we entered the restaurant, passed by some waiters without being greeted or asked anything, reached a reception where the waiter in charge there didn’t even looked at us for about 2-3 minutes although we were just face-to-face. In the end, we were sent to a table, with a cold voice. The waitress who served us was quite professional though, and together with the quality of the pizza we had, we declared the dinner to be ok.
The last dinner out we had in Bacau was at restaurant Piazzetta, located on the way to the town Roman. The place serves as a restaurant and bed and breakfast. From the street it looks just like a big house, but after making few steps the footpath takes you to the entrance in the restaurant, terrace and parking lots. Here I first made a reservation for the dinner, and we arrived there at 19:30. The staff at a first impression was professional. Once we got at our table we had to wait about 40 minutes for the waitress to get our order; at that moment she said that it will take maximum 30 minutes to receive our dishes. In the end it was 2 hours of waiting for the food, and I am not exaggerating. It is the worst experience I have had. It is a pity for the food and the place which both deserve more.
My holiday in Romania ended with a coffee in Otopeni Airport, at a lounge which name I don’t recall. However, although the prices are high -as it usually happen on airports- the service satisfied me very much. The waiter was welcoming, helpful and prompt.
All in all, after all these experiences I had in Romania, I can say I was very disappointed and I believe all the businesses activating in the service and hospitality sector in Romania have to improve seriously if they want to attract more tourists to them. I was surprised unpleasantly by the lack of training of the staff in the restaurants I visited, the lack of personnel and the lack of quality and creativity when it comes to food, situation I met in most of the places I ate.
Next time I will travel to Romania I plan to try some of the restaurants in Bucharest, and I have already higher expectations; based on the experiences I had in Bucharest before leaving Romania to live abroad, but also on the fact that being a capital city there is a bigger diversity and more people with money willing to spend them on quality stuff, including here food as well; so where there is demand for a product or a service, I expect that there are also companies willing to bring that on market.
As soon as I’ll get to visit any of the restaurants in Bucharest I’ll write about it here!